The ‘Bid Question’ package allows you to add a button for ConneX users to ‘Ask a Question’ which will automatically email the user(s) who are setup to receive questions for the specified contract. These questions can then be added as a message and responded to for all plan holders or the public to view or responded to individually.
Create a step-by-step guide:
Go to Administration and select ‘Packages’
Install the package for ‘Bid Questions’
You will now have a button for authenticated users (ConneX users) to ‘Ask A question’ from the bidding dashboard.
In the Contract Details, specify the user(s) who should be able to receive emails when new questions are asked
When questions are received via email, the question, name of the person asking the question, and email address of the person asking the question will be shown. You can either respond to that user individually, or post a message with the question and answer for a broader group to see.Stick to 3-5 steps per task to avoid overloading readers
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