Creating email folders

Adding Outlook email subfolders in OneOffice helps to keep your email data better organized. When an email(s) is being sent into OneOffice, you will have the option to not only select the contract, but also the folder it would show up within.

To add email folders in OneOffice:

1. In the ‘Admin Menu’, click on ‘Settings’.

2. Expand the section for ‘Outlook Settings’.

3. Edit the card titled ‘Folder Structure'.

4. The structure is setup using JSON, you can use the following as an example to copy and paste into the Current Value, modifying the names from the example provided. *Please note, more than three folders can be created. { "Example A": "", "Example B": "", "Example C": "" }

5. Click on ‘Confirm’ to save your changes.