Disabling an employee account

Disabling an employee and user account will make sure that your user licenses are not over-extended and that access is only for those who are active employees. To disable an employee user account:

  • Go to Administration>> Records

  • Click on Zone and select ‘Core’, when prompted, select ‘User’ for the table.

  • Click on ‘'Edit' next to the user name, then click on ‘Disable’. To quickly find the user, you can use the filter option by clicking on the three dots at right, then filtering by any information. You can also use the headers to resort by any data shown.

  • Click on ‘Back’ to bring you back to the Records interface.

 

Disable the Profile for the User Account:

  • Go to Administration>> Records

  • Click on Zone and select ‘OneOffice’, when prompted, select ‘Profile’ for the table.

  • Click on ‘'Edit' next to the employee name, then click on ‘Disable’. To quickly find the employee, you can use the filter option by clicking on the three dots at right, then filtering by any information. You can also use the headers to resort by any data shown.

  • Click on ‘Back’ to bring you back to the Records interface.