Dashboard Not Loading (Clear Dashboard Search Parameters)


Filters and sorts may not clear completely when making search changes on the dashboard for a particular application group causing the dashboard to error and not load in.


To clear the filters/sorts on your individual dashboard:

  1. Login to the application
  2. Go to the dashboard that is broken (It will still error, that is okay.)
  3. Add "&reset" (without the quotes - see example below) to the end of the URL/Web Address in your browser.

This will reset your search filters and bring the dashboard back to a usable state.

It will look similar to this: https://[onegovwebaddress]/dashboard.php?permit=1&reset

The 1 can be any number, it is the number of the particular dashboard you are viewing, it will be defaulted in the web address when you click on the link to the dashboard.