If an agency loses the key received when posting a contract, the only way to open bids (or decrypt bid data) is to have each bidder provide their encryption key using the following instructionsa project owner bid key cannot be located after bid opening, the bid will need to be rekeyed.
To do so:
- The project owner will need to click on 'Rekey' from the bid opening dashboard. The project owner will then receive a new bid key for opening.
- All contractors who bid will need to follow the below instructions to rekey their bids as well. You can notify bidders by posting a message in OneOffice or by reaching out to each agency. RTVision can see a list of bidders after bid opening, please contact support@rtvision.com for that information. Instructions for contractors:
- Log into bidVAULT
- Go to User tab>>My Bids
- Click on 'Rekey' – upload bid key used
- Once all contractors have rekeyed (or uploaded their bid key), the project owner can then proceed with bid opening using the new key received in step 1.
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