If a project owner bid key cannot be located after bid opening, the bid will need to be rekeyed.
To do so:
- The project owner will need to click on 'Rekey' from the bid opening dashboard. The project owner will then receive a new bid key for opening.
- All contractors who bid will need to follow the below instructions to rekey their bids as well. You can notify bidders by posting a message in OneOffice or by reaching out to each agency. RTVision can see a list of bidders after bid opening, please contact support@rtvision.com for that information. Instructions for contractors:
- Log into bidVAULT
- Go to User tab>>My Bids
- Click on 'Rekey' – upload bid key used
- Once all contractors have rekeyed (or uploaded their bid key), the project owner can then proceed with bid opening using the new key received in step 1.
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