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  1. Make sure your browser is set to not delete cookie or site data on close

  2. Log into OneOffice with an account that has access to the ‘Inspection’ section

  3. At the left menu, select ‘Contract Offline Checkout’. You will then see a list of all contracts that can be brought offline

  4. Click on ‘Check Out’ next to the contract you want to take offline. When the button turns green and says “Checked Out', it is then ready to work offline, without Internet connection.

  5. You will then click on the User Icon and toggle the “Work Offline” button.

  6. Do not log out of the application. You can close your browser and turn off your computer, the information will be stored in your browser. However, you must continue to use the same browser that you were using when you checked out data for use ‘offline’ and you must not log out; otherwise you will require Internet access to log back in.

  7. Click on the contract number you just checked out.

  8. Enter contract notes and transactions (see inspection training). The data you enter will be stored locally on you computer or device and will not update the application database until you merge in your ‘offline’ changes.

  9. It is recommended that you save a backup of your data if working offline for an extended period of time, to prevent any mishaps with locally stored data, save data to your device or even to a flashdrive off your device by downloading an offline backup .

  10. To merge changes from your computer or device, click on the User Icon and toggle off the “Work Offline” button. Click on the green ‘sync’ arrows at the top of the inspection page once you have Internet access. This will merge your changes and save the information to the central database. If you want to work offline again at this point, you do not need to go back to check out the contract again you can just continue to work offline.

  11. If you do not want your device to try to connect to service when in areas of ‘spotty’ coverage, you can click on ‘work offline’ (found under the ‘User’ icon, which will allow you to work offline until you click on the slider to ‘work online’.

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