If you are unable to locate the project bid key (received when posting a bid), then you will need to follow the below steps:
If bidding has already closed:
Go to the contract menu in OneOffice and click on the Bidding submenu
Click on BidVault Sync
Click on the Rekey button and then ‘ok’ after reading the message.
Bidders will need to be notified so that they can rekey their bids. You can do so by adding a message to the dashboard.
If bidding is not closed and bidders will be logging back into their bids prior to bid opening, nothing needs to be done by the bidder.